Pilo is a conversational AI agent designed to sound and feel like a real person. It works on WhatsApp and Instagram, and can also be integrated with Facebook.
What makes Pilo different is how naturally it communicates. It remembers past conversations, understands context, and responds with the tone and structure of a real human. No robotic replies. No awkward delays. Just helpful, friendly, human-like interaction.
With Pilo, you can:
Group messages before replying, for smoother, more natural conversations
Respond in 2 to 5 separate messages, just like people do in real chats
Use real-time, accurate information from your business or community database
Detect whether the conversation is new or ongoing and adjust the tone accordingly
Automatically redirect people based on their intent:
Looking to learn? → Pilo sends them to your learning community
Interested in services? → Pilo schedules a call with your team
Whether you’re handling customer support or generating leads, Pilo makes it feel personal.
Behind the scenes, Pilo combines powerful AI with smart automation to create fluid, human-like interactions on the channels your audience uses most.
Here’s a closer look at how it works:
Multichannel Setup
Operates across WhatsApp and Instagram using parallel logic. Facebook integration is also available.Advanced AI Engine
Uses GPT-4 turbo to generate accurate responses based on information stored in Supabase, your live and searchable business database.Message Grouping with Delay
Waits briefly to gather multiple user messages before replying, avoiding interruptions and sounding more human.Conversation Awareness
Pilo checks the user's history. If they’ve talked to the bot before, it adapts the tone and content of its reply based on how recent that conversation was.Clear and Custom Role
Pilo follows a carefully defined role: helping users navigate your world without inventing info or pushing sales. It shares real benefits, answers questions, and knows when to escalate or redirect.Natural Delivery
Replies are split into natural parts and sent with small, human-like delays—just like a real person would type them out.
The Result
Pilo isn’t just another chatbot.
It’s a trained, thoughtful AI agent that builds trust, saves you time, and helps turn conversations into real results.
